About

For over 20 years, Masterflow have positioned themselves as an innovative leader in high-quality solutions and unparalleled HVACR services across Australia and New Zealand.

We are continuously building Masterflow with the objective of being the single source supplier of capital equipment to the HVAC industry that exemplifies quality and reliability, with a reputation for delivering service and expert advice in lighting speed.

To achieve this we always strive to understand the pressures and demands the industry requires and aim to be the perfect HVAC partner by reducing your barriers and pain points – right through from concept to completion. For expert service, customised solutions and an extensive range of international & local products, contact us today.

We’re a family-owned business operating since 1998. Since then, we’ve grown and become known in the industry as a trusted and reliable supplier and manufacturer of pumps, tanks and HVAC systems. Over the past 20 years, we’ve secured key distributorships and forged industry alliances, all in order to return a complete solution to the market.

 

PROJECTS

Learn about some of the solutions we’ve provided to major projects throughout Australia and New Zealand

PRODUCTS

View our complete range and use our Masterflow Product Selector to get specifications and download technical drawings and much more.

CAD LIBRARY

View and download the latest specifications & technical data including isometric plans and much more.

SERVICE CENTRE

Book in an on-site field technician, order spare parts or make an appointment at one of our dedicated service centres.

LATEST NEWS

Keep up to date with the latest technology, industry news and events for the HVAC industry.

MFLOW SELECT PUMP SELECTOR

Need accurate flow rate charts? Use our free tool to help you pick the right pump for your project.

Areas we look after

All South East QLD

What we do in HVAC+R

Supply a range of hydronic products

Business type

  • Distributor
  • Repairs

Key Services

REPAIRS AT OUR DEDICATED SERVICE CENTRES OR
ON SITE BY A MASTERFLOW FIELD TECHNICIAN

Our experienced service technicians are here to help whether you need
repairs on-site or at one our service centres. They can provide you with
qualified advice and on-time pump repairs and servicing to meet your
project’s demands.

Our fleet of service vehicles and our dedicated team of field technicians
can also provide these services and more at your premises.

We have service agents stationed in all capital cities and also some
regional centres such as Bathurst, Newcastle, Central Coast, Cairns,
Townsville, Toowoomba, Geelong and Wangaratta so we are well
placed to provide onsite support such as coupling alignments, repairs,
overhauls and more.

Machining and shaft rebuilds/ re-sleeving
Repairs to all makes and models
Motor rewinds
Repaint
Complete pump overhauls – replacement of seals, bearings, gaskets
Conversion from Packed Gland to Mechanical Seal
Adaption to deliver differing output characteristics

Articles

Long Coupled or Close Coupled Pumpsets? Which is best?
February 20, 2023
Long Coupled or Close Coupled Pumpsets? Which is best?

This discussion article explores the benefits of the two most common configurations of Chilled Water and Condenser Water pumpsets. Close Coupled or Long Coupled.

Does Your Pump Spec Make Sense? | Masterflow Australia
February 21, 2023
Does Your Pump Spec Make Sense? | Masterflow Australia

In this edition of Masterflow’s Spec Check, we cover In-line Centrifugal Pumps. Pump specifications are sometimes too generic.

Location

161 Railway Parade, THORNESIDE, Queensland 4158, Australia

Brands

Alfa Laval, Clivet, Bakerflow,

Our Product Ranges

Air Handling Units
Multifunction Chillers
Magnetic Bearing Chillers
Aircooled Chillers & Heat Pumps
Pumps
Packaged Pump Systems
Open Feed & Expansion Tank
Expansion Vessels
Buffer Tanks
Chemical Dosing Pot
Vacuum Degassers
Air and Dirt Separator
Sidestream Filtration
Double Regulating Valves
Flypass Valves
Automatic Refill Units
Heat Exchangers

Featured Projects/Sites

111 George Street. Brisbane Commercial QLD
199 Grey Street, Southbank Commercial QLD
30 Mary Street, Brisbane Commercial QLD
Brisbane Transit Centre Transport QLD
Coles Deeragun Retail QLD
DAWR CHILLER REPLACEMENTS - Brisbane Airport Transport QLD
Energex Redevelopment - 524 Bilsen Road, Geebung Commercial QLD
Gold Coast Airport Transport QLD
Green Square North Tower Commercial QLD
Hamilton Harbour Residential Tower 3 Commercial QLD
Logan City Council Government QLD
Princess Alexandra Hospital, TRI, Woolloongabba Healthcare QLD
Redcliffe Hospital, Mental Health, Caboolture Healthcare QLD
Skillstech Acacia Ridge, Engineering Building P Education QLD
Southern Cross University, Building B Education QLD
Springfield Office Tower Commercial QLD
Suncorp Tower Commercial QLD
Super retail Group-Offices-Strathpine Retail QLD
SW1 A-Series, Southbank Commercial QLD
VIP Packaging, 250 South Pine Road, Brendale Industrial QLD
Wave Apartments, Broadbeach Residential QLD
Next DC Data Centre - Brisbane Data Centre QLD
Iseek Brisbane Data Centre QLD
Queensland Parliament House Commercial QLD
Riverway Woolworths Retail QLD
Kmart Store – Pacific Fair Shopping Centre Retail QLD
Shark Bay Seaworld Retail QLD

Our Team

DAVID HALES
MANAGING DIRECTOR

ROY HALES
GENERAL MANAGER

WAYNE HALLY
CHILLER SPECIALIST

SCOTT PRINGLE​
STATE MANAGER​

ALLAM YACOUB​
APPLICATION ENGINEER​

Accreditations & Industry Memberships

  • AHRI Product Certification ( refer details below)
  • Eurovent Product Certification (refer details below)
Other License/Accreditation: Our Chillers and AHUs have Eurovent Certification

Articles

Long Coupled or Close Coupled Pumpsets? Which is best?
February 20, 2023
Long Coupled or Close Coupled Pumpsets? Which is best?

This discussion article explores the benefits of the two most common configurations of Chilled Water and Condenser Water pumpsets. Close Coupled or Long Coupled.

Does Your Pump Spec Make Sense? | Masterflow Australia
February 21, 2023
Does Your Pump Spec Make Sense? | Masterflow Australia

In this edition of Masterflow’s Spec Check, we cover In-line Centrifugal Pumps. Pump specifications are sometimes too generic.